{"id":11757,"date":"2026-06-10T10:04:29","date_gmt":"2026-06-10T08:04:29","guid":{"rendered":"https:\/\/new.carelink.ch\/?p=11757"},"modified":"2026-06-19T12:49:17","modified_gmt":"2026-06-19T10:49:17","slug":"juste-ecouter","status":"publish","type":"post","link":"https:\/\/carelink.ch\/fr\/juste-ecouter\/","title":{"rendered":"Juste \u00e9couter"},"content":{"rendered":"<blockquote><p><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span>\u00c9couter attentivement, c\u2019est offrir un pr\u00e9cieux cadeau, car la personne se sent vue et comprise. Aussi avons-nous mis l\u2019accent sur l\u2019\u00e9coute active dans notre premier cours en ligne, propos\u00e9 gratuitement.<\/p><\/blockquote>\n<p>Pendant cette ann\u00e9e anniversaire, Carelink proposera r\u00e9guli\u00e8rement des formations \u00ab impulse \u00bb : de brefs cours en ligne ax\u00e9s sur la pratique, qui porteront sur l\u2019assistance psychosociale et la communication. Nous avons sciemment opt\u00e9 pour un format accessible : gratuit, compact et ouvert \u00e0 un plus large public.<\/p>\n<p>La s\u00e9rie a d\u00e9but\u00e9 par le module \u00ab Juste \u00e9couter \u00bb, r\u00e9alis\u00e9 et dirig\u00e9 \u00e0 deux reprises par la psychologue d\u2019urgence Christine Berger. La grande question \u00e9tait : comment peut-on vraiment \u00eatre attentif dans un entretien ? Stephen Covey r\u00e9sume sa piste ainsi : \u00ab Le principal probl\u00e8me de la communication est que nous n\u2019\u00e9coutons pas pour comprendre, mais pour r\u00e9pondre. \u00bb<\/p>\n<p><strong>Authentique int\u00e9r\u00eat et ouverture d\u2019esprit<\/strong><br \/>\nUne communication efficace ne se r\u00e9duit pas aux mots. L\u2019attitude r\u00e9ceptive, le contact visuel et le ton calme importent autant que les paroles. L\u2019\u00e9coute active pr\u00e9suppose une attitude int\u00e9rieure fondamentale, \u00e0 savoir un int\u00e9r\u00eat sinc\u00e8re conjugu\u00e9 avec une ouverture d\u2019esprit.<\/p>\n<p>\u00c0 cet effet, Christine Berger pr\u00e9sente trois instruments concrets :<\/p>\n<ul>\n<li>Paraphraser : r\u00e9p\u00e9ter les propos avec ses propres mots.<\/li>\n<li>Verbaliser : r\u00e9p\u00e9ter le message \u00e9motionnel avec ses propres mots.<\/li>\n<li>Manifester son int\u00e9r\u00eat : demander des pr\u00e9cisions, clarifier, approfondir, r\u00e9sumer.<\/li>\n<\/ul>\n<p><strong>Notre conseil :<\/strong> lors de votre prochain entretien, appliquez sciemment l\u2019une de ces trois techniques et observez la diff\u00e9rence.<\/p>\n<p>Les retours sur le premier cours \u00e0 distance \u00e9taient positifs : \u00ab Tr\u00e8s bien et compr\u00e9hensible. Une heure tr\u00e8s bien investie ! \u00bb Et : \u00ab Merci pour cette initiative. Le format est id\u00e9al pour la pause de midi. \u00bb<\/p>\n<p>Trois autres formations \u00ab impulse \u00bb (en allemand) suivront dans le courant de l\u2019ann\u00e9e. Vous y \u00eates les bienvenus. Il vous suffit de vous inscrire en ligne.<\/p>\n<p><strong>Cours gratuits en ligne :<a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=R-g0ikoYJkKwvR8s_PZE26BPHqBUj-1Ojnwy2UO10O5UMktOMkZUNVRRSTlURjVKOUhaM0hSSURKMi4u\" target=\"_blank\" rel=\"noopener\"> je m\u2019inscris<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ufeff\u00c9couter attentivement, c\u2019est offrir un pr\u00e9cieux cadeau, car la personne se sent vue et comprise. Aussi avons-nous mis l\u2019accent sur l\u2019\u00e9coute active dans notre premier cours en ligne, propos\u00e9 gratuitement. Pendant cette ann\u00e9e anniversaire, Carelink proposera r\u00e9guli\u00e8rement des formations \u00ab impulse \u00bb : de brefs cours en ligne ax\u00e9s sur la pratique, qui porteront sur [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108],"tags":[],"class_list":["post-11757","post","type-post","status-publish","format-standard","hentry","category-portrait"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Juste \u00e9couter - Carelink<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carelink.ch\/fr\/juste-ecouter\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Juste \u00e9couter - Carelink\" \/>\n<meta property=\"og:description\" content=\"\ufeff\u00c9couter attentivement, c\u2019est offrir un pr\u00e9cieux cadeau, car la personne se sent vue et comprise. Aussi avons-nous mis l\u2019accent sur l\u2019\u00e9coute active dans notre premier cours en ligne, propos\u00e9 gratuitement. Pendant cette ann\u00e9e anniversaire, Carelink proposera r\u00e9guli\u00e8rement des formations \u00ab impulse \u00bb : de brefs cours en ligne ax\u00e9s sur la pratique, qui porteront sur [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/carelink.ch\/fr\/juste-ecouter\/\" \/>\n<meta property=\"og:site_name\" content=\"Carelink\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-10T08:04:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-19T10:49:17+00:00\" \/>\n<meta name=\"author\" content=\"Patrick Blaser\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Patrick Blaser\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/juste-ecouter\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/juste-ecouter\\\/\"},\"author\":{\"name\":\"Patrick Blaser\",\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/#\\\/schema\\\/person\\\/1b97d496a97ec4fd64ae6825c0fceade\"},\"headline\":\"Juste \u00e9couter\",\"datePublished\":\"2026-06-10T08:04:29+00:00\",\"dateModified\":\"2026-06-19T10:49:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/juste-ecouter\\\/\"},\"wordCount\":337,\"articleSection\":[\"Portrait\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/juste-ecouter\\\/\",\"url\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/juste-ecouter\\\/\",\"name\":\"Juste \u00e9couter - Carelink\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/#website\"},\"datePublished\":\"2026-06-10T08:04:29+00:00\",\"dateModified\":\"2026-06-19T10:49:17+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/#\\\/schema\\\/person\\\/1b97d496a97ec4fd64ae6825c0fceade\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/juste-ecouter\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/carelink.ch\\\/fr\\\/juste-ecouter\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/juste-ecouter\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Juste \u00e9couter\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/\",\"name\":\"Carelink\",\"description\":\"Ein belastendes Ereignis in Ihrem Unternehmen? Carelink steht Ihnen zur Seite.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/#\\\/schema\\\/person\\\/1b97d496a97ec4fd64ae6825c0fceade\",\"name\":\"Patrick Blaser\",\"url\":\"https:\\\/\\\/carelink.ch\\\/fr\\\/author\\\/furrerhugi\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Juste \u00e9couter - Carelink","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/carelink.ch\/fr\/juste-ecouter\/","og_locale":"fr_FR","og_type":"article","og_title":"Juste \u00e9couter - Carelink","og_description":"\ufeff\u00c9couter attentivement, c\u2019est offrir un pr\u00e9cieux cadeau, car la personne se sent vue et comprise. Aussi avons-nous mis l\u2019accent sur l\u2019\u00e9coute active dans notre premier cours en ligne, propos\u00e9 gratuitement. Pendant cette ann\u00e9e anniversaire, Carelink proposera r\u00e9guli\u00e8rement des formations \u00ab impulse \u00bb : de brefs cours en ligne ax\u00e9s sur la pratique, qui porteront sur [&hellip;]","og_url":"https:\/\/carelink.ch\/fr\/juste-ecouter\/","og_site_name":"Carelink","article_published_time":"2026-06-10T08:04:29+00:00","article_modified_time":"2026-06-19T10:49:17+00:00","author":"Patrick Blaser","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Patrick Blaser"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/carelink.ch\/fr\/juste-ecouter\/#article","isPartOf":{"@id":"https:\/\/carelink.ch\/fr\/juste-ecouter\/"},"author":{"name":"Patrick Blaser","@id":"https:\/\/carelink.ch\/fr\/#\/schema\/person\/1b97d496a97ec4fd64ae6825c0fceade"},"headline":"Juste \u00e9couter","datePublished":"2026-06-10T08:04:29+00:00","dateModified":"2026-06-19T10:49:17+00:00","mainEntityOfPage":{"@id":"https:\/\/carelink.ch\/fr\/juste-ecouter\/"},"wordCount":337,"articleSection":["Portrait"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/carelink.ch\/fr\/juste-ecouter\/","url":"https:\/\/carelink.ch\/fr\/juste-ecouter\/","name":"Juste \u00e9couter - Carelink","isPartOf":{"@id":"https:\/\/carelink.ch\/fr\/#website"},"datePublished":"2026-06-10T08:04:29+00:00","dateModified":"2026-06-19T10:49:17+00:00","author":{"@id":"https:\/\/carelink.ch\/fr\/#\/schema\/person\/1b97d496a97ec4fd64ae6825c0fceade"},"breadcrumb":{"@id":"https:\/\/carelink.ch\/fr\/juste-ecouter\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/carelink.ch\/fr\/juste-ecouter\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/carelink.ch\/fr\/juste-ecouter\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/carelink.ch\/fr\/"},{"@type":"ListItem","position":2,"name":"Juste \u00e9couter"}]},{"@type":"WebSite","@id":"https:\/\/carelink.ch\/fr\/#website","url":"https:\/\/carelink.ch\/fr\/","name":"Carelink","description":"Ein belastendes Ereignis in Ihrem Unternehmen? Carelink steht Ihnen zur Seite.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/carelink.ch\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/carelink.ch\/fr\/#\/schema\/person\/1b97d496a97ec4fd64ae6825c0fceade","name":"Patrick Blaser","url":"https:\/\/carelink.ch\/fr\/author\/furrerhugi\/"}]}},"_links":{"self":[{"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/posts\/11757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/comments?post=11757"}],"version-history":[{"count":2,"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/posts\/11757\/revisions"}],"predecessor-version":[{"id":11759,"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/posts\/11757\/revisions\/11759"}],"wp:attachment":[{"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/media?parent=11757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/categories?post=11757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carelink.ch\/fr\/wp-json\/wp\/v2\/tags?post=11757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}